Support

How can we help?

Got a question, a bug, or just want to say hi? Send us a message and we'll get back to you.

Common topics

  • VPN won't connect or keeps disconnecting
  • Slow speeds or high latency
  • Data deletion request
  • Feature request or general feedback

Please include your device model and OS version when reporting a bug — it helps us fix it faster.

To report abuse coming from one of our addresses, write to abuse@denieuwestek.nl with the address, the port, the time (with its time zone) and what happened.

StekVPN is operated by De Nieuwe Stek B.V., Dapperstraat 92 D, 1093 BZ Amsterdam, the Netherlands.